Trust creates value

Operation

After-Sales Service

It is your specific project, which makes you, as the customer, the center of attention at all times. We take your personal concerns into account during the planning, realisation, and even in the after-sales service. Especially after your plant is completed, you can count on professional support, maintenance, and any necessary repairs. Only carefully trained staff carry out this task, ensuring that you, as the customer, can be completely satisfied. You will receive support in the following areas:

  • Inspection and proactive replacement of wear parts
  • Forward-looking identification of repair measures (so you won’t face any unpleasant surprises)

  • Support for fault analysis/diagnosis (95% of all fault causes can be resolved through remote maintenance interventions and phone instructions to operational staff, resulting in significant cost savings)
  • Implementation of special control system requirements
  • Adjustment of control parameters
  • Operational evaluation of emission logs

  • Scheduled through timely identification of needs during maintenance work

  • Preparation of emissions reports for the authorities
  • Staff training and instructions